Effective Date: [1st Jan 26]
At Soukfy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Payment Information: Credit/debit card details, UPI, net banking info (processed securely via our payment gateway).
- Usage Data: IP address, browser type, device info, pages visited on our website.
- Cookies & Tracking: To improve your shopping experience and site performance.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate with you about your orders, promotions, and updates
- Improve our website, services, and user experience
- Prevent fraud or unauthorized transactions
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with:
- Payment Gateways: For secure processing of payments (e.g., Razorpay, PayU, etc.)
- Delivery Services: To ship your orders efficiently
- Legal Authorities: If required by law
4. Security of Your Information
We implement appropriate technical and organizational measures to protect your data, including:
- Secure server and SSL encryption
- Limited access to sensitive information
- Monitoring for suspicious activity
5. Cookies
We use cookies to:
- Keep you logged in
- Improve website functionality
- Track performance and analytics
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data (except when legally required to retain it)
- Opt-out of marketing communications
To exercise these rights, contact us at support@soukfy.com
7. Children’s Privacy
Our website is not intended for children under 13 years. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Last updated: [1st Jan 26]
Changes will be posted on this page, and your continued use of our website constitutes acceptance.